This Vendor Policy is designed to establish and maintain the business relationship between Atozfine Enterprises and vendors. This Vendor Policy ensures that vendors adhere to Atozfine Enterprises’ standards, quality, ethics, and service requirements.
1-Vendor Selection Process
Atozfine Enterprises has to select reliable vendors to maintain the quality of its products and services. The selection process is based on the following steps:
Qualification and Experience:
The vendor’s company registration, trade license, experience and reputation will be evaluated.
Quality Standards:
The quality of the vendor’s products and services will be checked to ensure that the vendor meets the requirements of Atozfine Enterprises.
Pricing:
The prices offered by the vendor will be compared with other vendors to ensure the best quality at a reasonable rate.
Delivery Time:
The vendor’s ability to deliver on time will be checked.
2-Contract and Agreement
Once the seller is selected, a contract will be signed with him which includes the following:
Terms of Service: All the products that the seller wants to sell online on the Atozfine platform must be of proper quality.
Payment Terms: Payment period will be 2 days to 7 days, mode of payment will be online payment only.
Confidentiality Agreement: Terms to keep the company’s business information confidential.
Dispute Resolution Process: If any dispute arises, it will be resolved by Atozfine Enterprises and the seller through negotiation.
3-Vendor Evaluation and Monitoring
Vendors will be evaluated periodically to ensure the quality of business. The evaluation will be done on the following basis:
On-time delivery: How frequently the vendor is supplying the products or services on time.
Quality of products: The quality of the products or services received will be monitored.
Customer satisfaction: The satisfaction of the customers with the products and services provided by the vendor will be assessed.
Compliance to the contract: Whether the vendor is complying with all the terms and conditions given in the contract or not.
4-Payment Policy
Sellers will have a clear payment policy which includes the following points:
Payment Timeline: Usually a credit period of 2, 5 or 7 days will be given.
Payment Methods: Payment will be made via bank transfer, cheque or digital payment.
Penalty Policy: If the seller fails to deliver the service as per the contract, there will be a penalty imposed.
For more details contact us at…….. info@atozfine.com
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